Owlgorithm Labs (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use Owl Security Pro.
We may collect the following types of information:
When you contact us, purchase a product, or request support, we may collect:
Name
Email address
Billing information (processed securely by third-party payment providers)
License information
We may collect non-personal data such as:
IP address
Browser type
Device information
Pages visited and interaction data
This data helps us improve website performance and user experience.
Owl Security Pro operates entirely on your WordPress site.
We do not collect or store:
Website content
User passwords
Malware scan results
File contents
Security logs
All scans, logs, and security data remain on your server only.
We use collected information to:
Provide and manage product licenses
Deliver customer support
Process payments and invoices
Send important service or security-related notices
Improve our website and services
We do not sell, rent, or trade your personal data.
Payments are processed securely by third-party providers (such as Stripe or similar platforms).
We do not store your credit card details on our servers.
These providers have their own privacy policies governing how they handle your data.
Our website may use cookies or similar technologies to:
Understand website traffic
Improve performance and usability
You can control or disable cookies through your browser settings.
We take reasonable technical and organizational measures to protect your information, including:
Secure access controls
Encrypted communication
Limited data access
However, no online system is 100% secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Provide our services
Meet legal or accounting obligations
You may request deletion of your personal data at any time.
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent where applicable
To exercise these rights, contact us using the details below.
Our website and products are not intended for children under 13.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or our data practices, contact us:
Owlgorithm Labs
📧 Email: support@owlgorithmlabs.com
📍 Address: 71-75 SheltonStreet, Covent Garden, London, WC2H 9JQ