Owlgorithm Labs (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use Owl Security Pro.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, purchase a product, or request support, we may collect:

  • Name

  • Email address

  • Billing information (processed securely by third-party payment providers)

  • License information

b) Website & Usage Data

We may collect non-personal data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction data

This data helps us improve website performance and user experience.

c) Plugin-Related Data

Owl Security Pro operates entirely on your WordPress site.
We do not collect or store:

  • Website content

  • User passwords

  • Malware scan results

  • File contents

  • Security logs

All scans, logs, and security data remain on your server only.

2. How We Use Your Information

We use collected information to:

  • Provide and manage product licenses

  • Deliver customer support

  • Process payments and invoices

  • Send important service or security-related notices

  • Improve our website and services

We do not sell, rent, or trade your personal data.

3. Payments & Third-Party Services

Payments are processed securely by third-party providers (such as Stripe or similar platforms).
We do not store your credit card details on our servers.

These providers have their own privacy policies governing how they handle your data.

4. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Understand website traffic

  • Improve performance and usability

You can control or disable cookies through your browser settings.

5. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure access controls

  • Encrypted communication

  • Limited data access

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal or accounting obligations

You may request deletion of your personal data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our website and products are not intended for children under 13.
We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, contact us:

Owlgorithm Labs
📧 Email: support@owlgorithmlabs.com
📍 Address: 71-75 SheltonStreet, Covent Garden, London, WC2H 9JQ